Warranty & Returns

Warranty

• Which products are covered by the warranty guarantee?
• How do I report a warranty claim?
• How long does the processing take?

Returns

• Can I cancel or return a gift card after purchase?
• You don't like what you have ordered?
• What should I pay particular attention to when returning the product?
• Who pays the shipping costs for my return?

Incorrect Deliveries & Transport Damages

• I have received a product that I did not order
• I have received a damaged product