If you have received a product that you did not order, we sincerely apologize for the inconvenience. Our customer service team is available to assist you and ensure you receive the correct product.
Follow these steps to resolve the issue:
- Contact our customer service team immediately and explain the situation. We will do everything we can to ensure that you receive the correct product.
- We need further information from you, such as order number, product information and photos of the product received, to resolve the issue.
- The incorrectly delivered product will be returned to us. Our customer service will provide you with all the necessary instructions and information for the return.
