Our warranty covers all products in our range, with the exception of food and consumer goods. For these products, we offer a warranty of 24 months from the date of purchase.
Procedure in the event of a defect:
If one of your products develops a defect during the warranty period, please proceed as follows:
- Contact our customer service to report the problem.
- Provide details of the product purchased and a description of the defect.
- Our customer service team will contact you immediately to co-ordinate the exchange or replacement.
We endeavour to ensure that all products you purchase from us are of the highest quality and meet your expectations. If you have any warranty questions or other concerns, we will be happy to assist you.
